Privacy Policy

Rio Vista Resorts (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us when you visit https://www.riovistaresorts.com, make an enquiry, or stay with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

We may collect the following categories of information:

• Contact details — name, email address, phone number, submitted via our enquiry form, WhatsApp or by phone.
• Stay preferences — room type, travel dates, group size, and any special requests you share with us.
• Website usage data — pages visited, device and browser type, and approximate location, collected automatically via analytics tools such as Google Analytics and Microsoft Clarity.

We use the information we collect to:

• Respond to enquiries and process booking requests;
• Personalize your stay based on preferences you share with us;
• Send booking confirmations and stay-related communication;
• Improve our website, services and marketing, with your consent where required; and
• Comply with legal and regulatory obligations.

Our website uses cookies and similar technologies (including Google Analytics and Microsoft Clarity) to understand how visitors use our site and to improve performance. You can control or disable cookies through your browser settings; doing so may affect some site functionality.

We do not sell your personal information. We may share limited information with trusted third-party service providers who help us operate our business — for example, email delivery (Resend), analytics providers, and payment or booking systems once online booking is introduced — solely for the purposes described in this policy.

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, or to object to certain processing. To exercise any of these rights, contact us at riovistaresorts25@gmail.com.

Our website is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last updated” date at the top of this page.

For questions about this Privacy Policy or how we handle your data, contact us at riovistaresorts25@gmail.com or 63553 55060.